Shipping policy
Shipping Policy
Startlume
Order Processing Time
We process and fulfill orders within 1–7 business days after your order is placed. This does not include weekends or holidays.
Shipping Times
Shipping times vary depending on your location:
Region Estimated DeliveryTime
United States 4–8 business days
United Kingdom. 4–8 business days
European Union. 4–8 business days
Canada. 4–8 business days
Australia. 4–8 business days
Rest of World. 4–15business days
Note: These are estimated delivery times. Actual delivery may vary depending on local carriers and customs processing.
Order Tracking
All orders include a tracking number, which will be sent to your email once the order is shipped. You can track your order on our Track Order page.
Customs, Duties & Taxes
We do not charge VAT or import duties at checkout.
Some countries (especially in the EU and UK) may charge customs/import taxes when your order arrives.
These fees are not included in our prices and are the buyer’s responsibility
Please check with your local customs office for more information on import charges.
While we work hard to ensure timely delivery, unexpected delays (weather, customs, or public holidays) may occur. We appreciate your patience and understanding.
Need Help?
If you have any questions about your order, please contact us at: